Safe Gaming Commitment

pjok3's Culture of Responsible Gaming

pjok3 believes gaming should be a source of enjoyment, not worry — and on that basis we ensure a safe and mindful gaming environment for all players.

What Does Responsible Gaming Mean

Playing on an online casino and betting platform is a form of entertainment. It stays enjoyable only when you play consciously and in a controlled way. pjok3 believes every player should be aware of their own limits — limits on time, money, and mental wellbeing.

Responsible gaming means you are in control of the game, not the other way around. If you feel that playing is affecting your daily life, family, or finances, that is a warning sign. pjok3 is ready to help you recognise that sign and take the steps you need.

Important Notice: pjok3 is for people aged 21 and above only. Registration and gaming by minors is strictly prohibited. If a minor can access your device, please keep it protected with a password.

Our platform has several active protection tools you can use at any time. Set deposit limits, take a time-out, or start a long-term self-exclusion — all on your own terms.

Our Protection Tools

These features are available directly from your account to keep your gaming experience on pjok3 safe.

Set Deposit Limits

You can set a maximum deposit amount on a daily, weekly, or monthly basis. Once a limit is set it takes effect immediately. Increasing a limit requires a waiting period — this gives you time to make a considered decision.

Time-Out Feature

You can temporarily suspend your account for a set period — from 24 hours up to 6 weeks. During this time you will not be able to log in, deposit, or place bets. This is an effective way to give yourself a mental break.

Self-Exclusion

If you want to take a long-term break from gaming, you can activate self-exclusion. During this period your account will be completely inactive and you will not receive any marketing communications.

Reality Check Reminder

At regular intervals a pop-up will remind you how long you have been playing and how much you have spent. This keeps you aware of your actual situation.

Loss Limit Setting

If your losses exceed a set amount, the system will automatically stop your gaming session. This is the most direct way to keep financial losses under control.

Age Verification (21+)

pjok3 strictly verifies age at the time of registration. Only people aged 21 or above can open an account. Protecting minors is one of our key commitments.

Recognise the Signs of Problematic Gaming

If any of the following signs appear in yourself or someone you know, it is time to pay attention. These are common indicators of problematic gaming behaviour:

  • A tendency to keep betting more to recover lost money ("chasing losses")
  • Stealing time away from family, work, or studies in order to play
  • Hiding gaming spending or time from family
  • Being unable to stop thinking about gaming, or feeling restless when unable to play
  • Using money meant for bills or household expenses on betting
  • Repeatedly trying to stop and failing
  • Experiencing stress, anxiety, or depression because of gaming

Remember: Gaming is a form of entertainment. If it becomes a source of anxiety and stress rather than enjoyment, seeking help is the courageous thing to do.

Ask Yourself:

  • Am I playing beyond my budget?
  • Am I treating gaming as a source of income?
  • Am I turning to gaming to relieve stress?
  • Are my loved ones worried about my gaming habits?

If the answer to any of these questions is "yes", please get in touch with our support team.

How to Self-Exclude

The self-exclusion process on pjok3 is straightforward and takes effect immediately.

1

Log In to Your Account

Log in to your pjok3 account and go to the Account Settings page.

2

Find the "Responsible Gaming" Option

Select the "Responsible Gaming" section within Settings.

3

Choose a Self-Exclusion Period

Decide how long you want to take a break — 6 months, 1 year, or permanent.

4

Confirm

Confirm your decision. It will take effect immediately and you will no longer be able to log in.

5

Contact Support (If Needed)

If you are unable to do it yourself, the pjok3 support team is available 24/7 to help. Contact us via live chat or at [email protected].

Golden Rules for Healthy Gaming

Follow these habits before playing on pjok3 — they will keep your gaming experience enjoyable at all times.

  • Set a budget before you play and stick to it strictly
  • Do not place more bets to try to recover lost money
  • Never think of gaming as a source of income — it is entertainment
  • Do not play for longer than your set time in one sitting
  • Avoid playing when you have been drinking or when you are sleep-deprived
  • Prioritise spending time with family and friends
  • Take regular breaks and make time for other hobbies and activities

Be Aware When Using Bonuses

Before using pjok3's 120% welcome bonus (up to ৳5,000), read the terms and conditions carefully.

For example: if you deposit ৳1,000 you will receive a ৳1,200 bonus. Before withdrawing this bonus, you will need to wager only 10 times the bonus amount, i.e. ৳12,000.

Do not play beyond your budget just because of a bonus offer. A bonus is an opportunity, not an obligation.

Conscious Betting Budget Control Addiction Prevention

Contact Us for Help

You are not alone. The pjok3 support team is always here for you.

pjok3 Support Team

If you have any concerns about gaming, or need help with deposit limits or self-exclusion — our team is ready to assist in Bengali and English, 24 hours a day, 7 days a week. Your identity will be kept completely confidential.

Live Chat — Available 24/7
For Ages 21+ Only

Common Questions About Responsible Gaming

Log in to your pjok3 account and go to the "Responsible Gaming" section in Account Settings. There you will find options to set daily, weekly, or monthly deposit limits. Lowering a limit takes effect immediately. If you want to increase a limit, you will need to wait a short period for security reasons.

No, your account balance will remain safe. Once the self-exclusion period ends, you can contact support to request a withdrawal. If you have any questions, reach out at [email protected].

A time-out is a short-term break — typically from 24 hours up to a few weeks. Self-exclusion is a longer-term step — 6 months, 1 year, or more. During self-exclusion, your account cannot be reactivated until the period has ended.

If a family member or friend is showing signs of gaming addiction, speak with them calmly and encourage them to seek professional help. You can also consult the pjok3 support team — via live chat or at [email protected].

No. pjok3 is for people aged 21 and above only. Strict age verification is carried out during registration. Accounts belonging to minors are closed immediately.

In Bangladesh, gaming addiction counselling is available from mental health specialists, psychologists, and counsellors. The national mental health helpline and the psychiatry departments of local hospitals can also provide support. The pjok3 support team can point you in the right direction.

Play for fun,
play responsibly

We are committed to keeping your gaming experience on pjok3 safe and enjoyable at all times. If you need help, reach out right away.

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